Today, Futura supports more than 2,500 customers in a wide range of industries including manufacturing, retail and consumer products, and healthcare. Across those industries, we support more than 100,000 end users, and the numbers keep growing. Why? Futura’s understanding of cutting-edge technology and better practices that make it work for business. In addition, we continually assess the needs of our customers to keep them up to date with new technologies that meet new requirements.
We’re more than a support system for our customers. We’re a partner in their success. Whether it’s deploying and maintaining a 1,500-device mobile solution for the rental car industry or implementing and providing support services for ERP, e-commerce and wireless inventory solutions for the packaging industry, we see our customers through every challenge, every day. They appreciate the fact that they can rely on us to keep their business moving.
In a large scale Mobile Deployment assets can be difficult to track, utilize and service. One way to ensure a sucessful implementation and continued ROI is a comprehensive (MDM) Mobile Device Management Plan.
When you invest in hardware and software solutions, you want to be sure they support your business - moving you ahead instead of stopping you in your tracks. That’s why 100,000 end users across North America rely on Futura. Our end-to-end deployment and support solutions help you get the most from your technology investment, whether it’s a software implementation, mobility initiative, asset management or any project requiring delivery know-how, top notch service and 24x7x365 support.
The following illustrates a comprehensive Mobile Device Management Plan:
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DEPLOYMENT
Futura delivers seamless technology
deployments whenever and wherever
you need it. As a single source vendor,
our end-toend solutions guarantee quick
rollouts while reducing resource
requirements and risk associated
with large projects.
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SUPPORT
When issues occur, our 24/7 Help Desk is
your first line of defense. You speak to a
live technician who troubleshoots the issue
and, when needed, leverages our
advanced technical resources,
replacement spare pool service,
or field service team to
minimize down time.
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REPAIR
Our in-house repair center provides
quick turnaround on repair and
replacement of your technology assets,
keeping your downtime to a minimum. We
deliver full-service maintenance for both in-
and out-of warranty break and fix repairs. Our
services include remedial maintenance,
replacement parts and technical engineering
support.
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PROTECT
Futura works directly with many of the
industry’sleading manufacturers to provide
additional value for our customers. Futura’s
Extended Warranty Specialists design warranty
coverage to protect your assets through the
entirety of their lifecycles.
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